Navigating the Crisis: What ARM Agencies Must Do to Stay on Course and Compliant

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State responses to the COVID-19 pandemic are changing fast. For all of us, it’s a very uncertain time. Now that unemployment claims have topped 6.65 million, governments are trying to lessen the financial pain for consumers already struggling to pay their debts.…

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Cordray Weighs In: Recommends Vigorous Oversight of Debt Collectors During and After COVID-19

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This morning, the Consumer Financial Protection Bureau's (CFPB) former director Richard Cordray published a whitepaper on Medium, addressed to current director Kathleen Kraninger, warning the CFPB to pay attention to the fallout of the COVID-19 pandemic. His comments include sections about debt collection,…

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